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Positions Available

Rain City Games is seeking motivated, personable, responsible, outgoing, and friendly individuals with customer service experience and a passion for board and card games to join our team. Both part time and full time positions are available.

The full time position requires a minimum 3 years of customer service experience.

 

Job Summary

Rain City Games is a locally owned retail outlet specializing in providing people with board games, card games, roleplaying games, puzzles, Gundam models as well as various accessories.

As a sales associate at Rain City Games, you are the one who welcomes customers to the store, makes them feel at home, and helps them find a game that will bring together friends and family.

Front of House – You will be responsible for greeting customers, ringing through purchases, answering questions over the phone and in person about our products, services and events.  You must be comfortable talking to customers regarding their purchases, comments, and complaints. Stellar customer service skills are essential!

Game Enthusiast – A passion for board games and card games is a must! We require a strong grasp of various board games to recommend, teach and answer customer questions. You must be open-minded and willing to learn new board games from a variety of genres.

Keyholder Duties – You will be responsible for opening and closing the store, administering returns, receiving stock and completing daily paperwork.

 

Job Responsibilities

A typical day might include the following:

  • General cleaning, tidying, and store maintenance
  • Demoing various games with customers
  • Selling merchandise to customers
  • Monitoring activities within the store with an eye for security

 

Job Skills & Qualifications

  • Broad knowledge of the board game industry
  • Experience playing modern classic games like Catan, Carcassonne, 7 Wonders, and similar titles
  • Quick learner
  • Strong work ethic
  • Punctual and professional; have good attention to detail
  • Basic computer literacy
  • Part time: Strongly prefer prior experience in retail
  • Full time: Minimum 3 years retail experience required

Preferred

  • Friendly and approachable
  • Experience planning and running events

 

Benefits

  • Training wage is $15 per hour, increasing to $18 when training is complete
  • Basic extended health and dental insurance at no cost to you
  • Generous discount on any new games and goodies you care to buy

 

Please forward your resume with all applicable work experience clearly listed and your preference for a part time or full time position to [email protected]

Deadline to apply is Sunday, September 15th, 2019.

Only those who have been chosen for an interview will be contacted. Thank you!