We typically ship your order within 24 hours of payment. Orders may take a little longer to process if we are transferring an item from our New Westminster location.
We ship via Canada Post from our primary store location in Vancouver, BC. As such, delivery times average 1-2 days in the Lower Mainland, 5-7 days to Ontario / Quebec, and 6-10 days to the east coast. Parcels may also be subject to Canada Post delays.
You will receive an order confirmation via email when you submit your order, and then a tracking number via email when your order ships.
Sorry, we don't offer international shipping - this includes shipping to the United States.
In-store pickup is always FREE at either of our two store locations. We will require you to provide a piece of government-issued photo ID at pickup.
You will receive a confirmation email when you place your order, then another email when your order is ready for pickup.
All of our online orders go through our Vancouver store. If you want to pick up your order at our New Westminster location, we ask that you call our New West store at 604-553-4425 before you come in to ensure that your order has been transferred down from Vancouver and is ready for pickup.
For $3 we can mail your MTG Singles order to you using Canada Post letter mail, however tracking is not available for this option and Rain City Games is not responsible for lost packages.
Sometimes it's just not meant to be.
We offer free returns in-store and $10 returns online. Click here for more details.